Shipping policy

Shipping Policy

At Jolly Fingers, we aim to provide a smooth and reliable shipping experience for every order.

Shipping Destinations

We currently ship to:

  • United States

  • Canada

  • United Kingdom

  • Australia

  • European countries

Shipping Method & Delivery Time

Standard Shipping β€” FREE

Estimated delivery time: 6–10 business days.

Please note that delivery times are estimates and may vary depending on the destination, local postal services, carrier delays, customs processing, weather conditions, peak seasons, holidays, or other circumstances outside of our control.

Processing & Dispatch

Orders are processed and prepared for shipment as quickly as possible.

While most orders are dispatched within our normal processing timeframe, Jolly Fingers reserves the right to take up to 30 calendar days to process and dispatch an order in exceptional circumstances, including inventory delays, fulfillment issues, unusually high order volumes, logistical disruptions, carrier-related problems, or other unforeseen circumstances.

A delay within this period does not automatically mean that an order has been lost or cancelled.

Tracking Information

When tracking information is available, customers will receive their tracking details after the order has been dispatched.

Please allow some time for the tracking system to update after receiving your tracking number.

Shipping Delays

Occasionally, shipments may experience delays that are outside of our control. These may include:

  • Carrier or postal delays

  • Customs inspections or clearance

  • Severe weather conditions

  • Public holidays

  • High-volume shopping periods

  • Incorrect or incomplete delivery information

  • International logistics disruptions

We appreciate your patience in these situations and will assist whenever possible.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

Jolly Fingers is not responsible for delivery issues caused by incorrect, incomplete, or outdated addresses provided by the customer.

Contact Us

If you have any questions regarding your shipment or order status, please contact our customer support team and include your order number so we can assist you as efficiently as possible.